Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in telecommunications is seeking a Customer Support Agent for English speakers. This full-time role includes responsibilities such as handling customer inquiries and resolving issues. Enjoy competitive salary, health insurance, and relocation support to Greece. The ideal candidate must be customer-focused with strong communication skills, with opportunities for remote work available in certain roles.

Servicios

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Vibrant, multicultural work environment

Formación

• Willingness to relocate to Greece with support provided.
• For some projects: Technical knowledge or B2B cloud experience.
• Minimum age of 21 for specific roles.

Responsabilidades

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes.
• Work collaboratively with team leaders and quality teams.
• Contribute to a positive and inclusive team environment.

Conocimientos

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer‑focused mindset

Problem-solving abilities

Descripción del empleo

Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements: Advanced English (C1+)

Contract Type: Full-time

Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

Qualifications

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer‑focused mindset with good problem‑solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

What’s Offered

• Full‑time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.