Frances à Espagne
Customer Service Agent — Hybrid, Permanent Contract, Growth
Financecolombia
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Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesCustomer Product Manager
Résumé du poste
A leading telecommunications security company is seeking a Customer Product Manager in Sant Joan Despí. This role is pivotal in providing technical support to customers, evaluating project feasibility, and coordinating product development. Candidates should have a relevant university degree and substantial experience as a project manager or product manager. Join a diverse team, benefit from flexible working hours, and enjoy various social benefits.
Prestations
Qualifications
- 2 years as project or product manager in a market similar to MS.
- 5 years as developer or tester from a MS type product integration.
Responsabilités
- Advise and provide technical support of the products to the customer.
- Evaluate projects requested by customers, determining their feasibility.
- Define general specifications of the projects according to customer needs.
- Coordinate with sales for successful delivery of products.
- Train the customer and their collaborators in the use of MS products.
Connaissances
Formation
At G+D Mobile Security, a world leader in secure telecommunications, we are looking for a Customer Product Manager for our Customer Product Management department where we focus on providing advice and technical support to our customers for the subsequent development of specific projects based on SIM / eSIM / IoT technologies as well as the systems that manage the services related to these technologies.
Project Management Responsibilities- Advise and provide technical support of the products to the customer, to the department itself, to other departments within the company and to other companies of the group.
- Evaluating projects requested by customers, determining their feasibility and setting priorities.
- Definition of the general specifications of the projects according to the needs of the customer.
- Coordinate with MS Product Integration world-wide, or other companies, the development of applications demanded by customers.
- Coordinate with Sales the successful delivery of the product within the stipulated time, monitoring the product and the first production(s).
- Communication and coordination with MS Product Integration to get to know the products and services that are being developed.
- Communication, collaboration and coordination, with the other departments of G+D MS and other G+D MS companies of the group for matters of their functionality.
- Offer technical support to the Sales domain in products and services promotion tasks (meetings with customer, sales presentations, training courses, etc.).
- Train the customer and their collaborators in the use of MS products and services.
- Will be responsible for one or more specific technologies/products/services, being the "expert" in which the rest of the members of the organization will be supported.
- Providing technical consulting services, identifying customer needs and promoting MS products and services.
- University or technical college degree in Electrical, Computer, Telecommunications, specializing in Telematics or Electronic Systems, Engineering; or Technical Industrial Engineering, specializing in Electronics; or similar degree
- 2 years as project or product manager in a market similar to MS, or
- 5 years as developer or tester from a MS type product integration
- Fluent written and spoken English / Fluent written and spoken Spanish / Fluent written and spoken French is a plus
- Knowledge of customer’s national language at an intermediate level is preferable
- Microsoft Office skills at an advanced user level
- Basic SAP knowledge is preferable
- High degree of business acumen in regards to communication skills, technical skills/product knowledge, problem solving, time management, diplomacy, stress resistance/self-control, proactive, negotiation/commercial vision skills, social skills, teamwork, self-taught, customer-oriented
- Culture and diversity:Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.
- Global Collaboration:Work collaboratively with stakeholders around the globe.
- Career Development:Benefit from continuous training, coaching, and talent development programs.
- Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.
- Own canteen:take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!
- Work-Life Balance:Flexible working hours with the option for remote work (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work).
- Location:Sant Joan Despí. Easy communication by public transport.
$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
$$HR Team Spain $$ seleccion.gdi@gi-de.com $$ $$$$https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=25703&career_ns=job_application
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.