puestos de Service en Alemania
Customer Service German Speaker w/Relocation package
Cross Borders Talents
NEW! - Fully Remote Customer Service job from Greece -|Dutch, German, French, Italian, Spanish,[...]
Cross Border Talents
NEW! - Fully Remote Customer Service job from Greece -|Dutch, German, French, Italian, Spanish,[...]
Cross Border Talents
Customer Service, Content Moderation, and Sales Agent (Relocation in Portugal)
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Customer Service German Speaker w/Relocation package
Descripción de la vacante
A leading technology company is seeking a Customer Support German Speaker to assist customers with inquiries and product information. This role requires fluency in German and English, along with experience in customer service. Join a collaborative and innovative team in helping customers navigate their experiences with the brand.
Servicios
Formación
- Fluent in German and English (spoken and written).
- Preference for candidates with customer service or sales support experience.
- Comfortable with troubleshooting digital tools.
- Effective communication and multitasking abilities.
- Resilient and calm under pressure, with a proactive attitude.
Responsabilidades
- Support customers with sales-related inquiries and product information.
- Communicate across multiple channels including phone, email, chat, and social media.
- Handle customer escalations with empathy.
- Log and manage all customer interactions carefully.
Conocimientos
Job Title: Customer Support German Speaker with Relocation Package
Department: Sales
Company: Leading Technology Company
Location: Portugal or Porto
Contract Type: CDD 6 months (with possibility of renewal)
Work Model: On-site
Shifts: Monday to Friday, including bank holidays, between 08:00 and 20:00 (rotational shifts)
Saturday + Sunday: 8:00-17:00 (Rotational Shifts)
Days Off: 2 days off per week
Meal Allowance: 7.23 per working day
Transport Allowance: 20 per month
Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months
Relocation Support: Provided for eligible candidates relocating within Portugal
As a Sales Support Specialist, you'll be the first point of contact for German-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.
- Support customers with sales-related inquiries, product information, and troubleshooting
- Communicate across multiple channels: phone, email, chat, and social media
- Tailor communication to reflect brand tone and customer needs
- Handle escalations with empathy and a customer-first mindset
- Log and manage all customer interactions with attention to detail
Fluent in German and English (spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude
Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team apply now and grow your career with us!
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.
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