A lodge in the Canadian Rockies is looking for a Guest Services Supervisor to manage the Pursuit Adventure Center. The role includes overseeing operations, maintaining sales targets, and ensuring a high level of guest service. Ideal candidates should have supervisory experience, cash handling skills, and a hospitality-focused approach. Join a dynamic team where you will contribute to unforgettable guest experiences during the busy Spring/Summer season.
Prestations
Free access to Pursuit attractions
50% off for friends
Discounts on hotel stays, dining, and retail
Subsidized mental health and wellness resources
Qualifications
Previous supervisory, point‑of‑sale, cash handling, and reconciliation experience.
Passion for coaching and developing employees with a proven track record of safety‑first practices.
Ability to work in a fast‑paced, high‑pressure environment with limited supervision.
Responsabilités
Oversee daily PAC operation, ensuring full functionality.
Serve as primary retail manager for the PAC retail store.
Maintain attraction and retail sales targets and implement promotional items.
Handle service-recovery incidents and report larger issues to management.
Connaissances
Supervisory experience
Cash handling
Hospitality-focused approach
Coaching and developing employees
Attention to detail
Microsoft Office proficiency
Class 5 driver's license
Description du poste
A lodge in the Canadian Rockies is looking for a Guest Services Supervisor to manage the Pursuit Adventure Center. The role includes overseeing operations, maintaining sales targets, and ensuring a high level of guest service. Ideal candidates should have supervisory experience, cash handling skills, and a hospitality-focused approach. Join a dynamic team where you will contribute to unforgettable guest experiences during the busy Spring/Summer season.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.