Retail Team Lead Jasper Skytram

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm is hiring for a retail position in Jasper, Alberta. The role is full-time seasonal, requiring strong customer service skills and retail experience. Responsibilities include managing inventory, ensuring a friendly atmosphere, and operating the point of sale system. Candidates must be prepared to work in an outdoor environment at high altitudes and in various weather conditions. The starting wage is $19.00/hour, with various employee perks available.

Benefits

Free access to Pursuit attractions

Discounts on hotel stays and dining

Access to subsidized mental health resources

Qualifications

• Retail experience preferred.
• Attention to detail and strong communication skills are essential.
• Proven customer service skills required.
• Must be comfortable working outdoors in various weather conditions.

Responsibilities

• Communicate product stock levels with inventory management.
• Ensure friendly and courteous service.
• Operate the point of sale system accurately.
• Handle cash and credit cards responsibly.
• Maintain cleanliness on the sales floor.
• Monitor security in the retail environment.

Skills

Retail experience

Attention to detail

Strong communication skills

Proven customer service skills

Initiative on restocking and cleaning

Secondary language skills

Job description

Pursuit Collection Jasper, AB$19 an hour - Full-timePursuit CollectionJasper, AB$19 an hourJob detailsPay$19 an hourJob typeFull-timeLocationJasper, ABFull job descriptionAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer 2026, it will be a full‑time seasonal role.

Role & Responsibilities

• Communicating with the inventory management team about product stock levels
• Ensuring service is friendly, courteous, and professional
• Operating the point of sale system with accuracy and efficiency
• Responsible handling of cash, credit cards, and cash-out forms
• Keeping the sales floor and storage areas clean and organized
• Communicating with co‑workers and management
• Forwarding observations and comments in a timely fashion
• Monitoring security in the retail environment
• The application of upselling and cross‑selling techniques to maximize the potential of staff incentives
• Collecting feedback from guests
• Answering the phone
• Facilitating efficient inventory management and movement
• Upholding the high standard of environmental stewardship expected for all employees

Required Skills & Qualifications

• Retail experience an asset
• Attention to detail and strong communication skills
• Proven customer service skills
• Ability to take initiative on restocking, remerchandising, and regular cleaning duties
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment at high altitudes. Be prepared for all weather conditions (snow, rain, wind, hail) as retail operations are at both the lower and upper terminals of Whistlers Mountain.
• Secondary language skills an asset
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check

The starting wage for this role is $19.00/hour.

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; our team members are thoughtfully united by their unique power to inspire and invigorate. Our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What Will Your Work Environment Be Like?

At Pursuit, our locations are more than a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. We embrace the extraordinary, building career experience beside seasoned professionals and a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

Perks

Join an inclusive, global team and make life‑long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources
• Equal Employment Opportunities

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services. If you’re interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests.

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park: Tourism, hospitality, outdoor recreation, and service‑related job sectors are often significant in places like Jasper. Learn about working in the area and the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada. Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

Job Opportunities in Jasper National Park

• Park Wardens – Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides – Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants – Work at visitor centers, providing information.
• Conservation Officers & Ecologists – Protect and manage the park's environment.
• Maintenance Workers – Trail upkeep, infrastructure repairs, and facility maintenance.

Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff – Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers – Servers, bartenders, cooks, and baristas.
• Tour Guides – Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff – Working in souvenir shops and outdoor gear stores.

Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides – Leading groups on rivers.
• Ski Resort Staff – Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides – Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides – Helping visitors spot wildlife.
• Equipment Rental Staff – Assisting visitors with gear and rentals.

Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers – Driving visitors between attractions.
• Equipment Technicians & Mechanics – Maintaining rental equipment.
• Parking & Traffic Control Staff – Managing visitor areas.

Research & Education

• Jasper Wildlife Biologists & Ecologists – Studying and preserving the ecosystem.
• Research Assistants – Assisting in environmental studies.
• Environmental Educators – Teaching conservation programs.

Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers – Assisting in maintaining hiking trails.
• Event Coordinators – Working at events and festivals.
• Student & Internship Programs – Seasonal jobs with Parks Canada and tourism companies.