10.000+
Operations jobs in Kanada
Resident Experience Coordinator
Ich möchte über neue Stellenangebote mit dem Stichwort „Operations“ benachrichtigt werden.
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People Corporation
Burlington
CAD 70.000 - 90.000
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The Contractor Consultants
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CAD 90.000 - 105.000
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Resident Experience Coordinator
Greenwin Corp.
Hamilton
CAD 45.000 - 60.000
Jobbeschreibung
Job Description
Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts and support property operations at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction, helping to shape a warm, connected, and welcoming community.
What You’ll Get To Do
Resident Engagement & Community Building:
Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts and support property operations at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction, helping to shape a warm, connected, and welcoming community.
What You’ll Get To Do
Resident Engagement & Community Building:
- Develop and implement strategies to enhance resident satisfaction and engagement.
- Plan and coordinate resident events, programs, and activities to foster a sense of community.
- Act as the primary liaison between residents and management, addressing concerns promptly and effectively.
- Conduct regular surveys and gather feedback to continuously improve the resident experience.
- Build partnerships with vendors and local businesses to provide residents with exclusive discounts and perks.
- Assist with new resident onboarding, providing community information and resources.
- Oversee resident amenities and common areas to ensure they are clean, well-maintained, and meet resident needs.
- Assist with the scheduling of contractors and service providers as required.
- Support the upkeep of model suites and vacant units, ensuring they are tour-ready at all times.
- Maintain accurate resident databases and records.
- Provide administrative support to the site team and Manager, Residential Operations.
- Manage purchase orders, ensuring timely creation, receipt, and accuracy.
- Professionally and courteously respond to phone and walk-in inquiries from residents and prospects.
- Recommend and support service improvements based on resident interactions and team insights.
- Respond to leasing inquiries, schedule tours, and conduct suite showings for prospective residents.
- Promote the features and benefits of the community, maintaining a strong understanding of the property.
- Process rental applications, complete background checks, and prepare lease agreements.
- Track leasing activity, maintain accurate occupancy records, and support overall marketing efforts.
- College Diploma in Business Administration
- 2+ years of customer service experience
- Preferred knowledge/experience in Property Management
- Strong communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient with computer software, specifically MS Office
- Knowledge of Yardi preferred
- Patient and understanding with residents
- Team player who has the ability to multi-task in a fast-paced environment
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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