Network Technician à Canada

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Sentrex Health Solutions recognizes the importance of immunization to protecting our staff, customers, and members of the community from COVID-19. As such, and subject to any obligations under applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada. Successful applicants will be required to provide proof of full vaccination prior to their start date.

Come and join our team! Here are some reasons we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment with opportunities for learning and growth through our Employee Development Program and in-house corporate training
• Quarterly virtual social events

The Pharmacy Technician is primarily responsible for accurately performing the technical aspects of prescription dispensing, including receiving a prescription, transferring prescriptions, dispensing prescriptions including the technical release, and compounding (site-specific). In addition, the Pharmacy Technician will assist with inventory maintenance and ordering, communicating with patients, health care providers and internal customers, arranging payments, and other duties as required to support the pharmacy team. Roles at Sentrex are cross-trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when required.

• Accurate processing of prescriptions, including data entry of prescriptions, scheduling refills, picking/labelling/packaging of medications, technical release of prescriptions, and preparing prescriptions/orders for delivery
• Maintaining accurate drug inventory including purchasing and receiving medications and supply items, checking expiration dates, and performing scheduled inventory counts
• Provide exemplary customer service to patients, physicians/health care professionals and medical clinic staff, primarily by phone/email
• Adherence to all relevant guidelines including Standard Operating Procedures and applicable regulatory requirements
• Ensure safe and appropriate storage of medications, including ambient and cold chain products
• Contribute to ongoing review of policies and procedures as they pertain to pharmacy operations
• Manage dispensing and shipping schedules
• Process account payments and receivable statements
• Proactively problem-solve third-party insurance issues to ensure timely processing of prescription claims
• Monitor fridge temperatures and report variances to the Pharmacy Manager
• Perform compounding of medications, if site offers this service
• Attend and participate in staff meetings

• Registered as a Pharmacy Technician with the provincial pharmacy regulatory body, or eligible for registration
• Successful completion of a CCAPP-accredited Pharmacy Technician post-secondary diploma program
• Minimum of 1–2 years of experience working in a pharmacy setting
• Proficiency with Kroll is preferred
• Experience in the specialty pharmacy or sterile compounding is considered an asset
• Knowledge of third-party insurance plans and pharmacy special authorization procedures preferred
• Strong verbal and written communication skills in English required; ability to communicate in other languages is an asset
• Highly organized with strong attention to detail
• Ability to manage time, set daily priorities and multi-task to meet deadlines
• Excellent interpersonal skills, with ability to work independently and as part of a team
• Ability to stand for extended periods and to lift and move up to 50 pounds

• Your commitment to providing a high level of service to internal and external clients
• Ability to adapt with a track record of success during growth and organizational change
• Proven ability to develop trust and influence at multiple levels
• Effective and candid communication style
• Exceptional organizational skills and ability to build strong working relationships with colleagues, management, and stakeholders

We value our employees. Our permanent full-time employees are provided with:

• Competitive Salary and generous vacation entitlements
• Wellness Program (5 paid days off for well-being)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is an equal opportunity employer committed to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you.

Accommodations can be made available upon request for those candidates taking part in the selection process.