Mental Health-Jobs in United States

Job Description

Job Description

Salary : $31.40 per hour

SERVICE NAVIGATOR JOB DESCRIPTION

Location : Multiple Sites | Job Type : Part-Time, Permanent (Hourly)

Compensation : $31.40 per hour

Schedule : 18 hours per week

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About Us

Since 2011, the Humber River Family Health Team (HRFHT) has partnered with over 43 physicians across six sites to deliver high-quality, comprehensive care to our community. Our interdisciplinary team, including nurse practitioners, registered nurses, social workers, dietitians, chiropodists, and a pharmacist, works collaboratively to provide inclusive, culturally responsive health services. We are committed to improving access to care, health equity, and the social determinants of health.

Position Overview

The Service Navigator works closely with patients, caregivers, and the interprofessional healthcare team (IHP) to facilitate seamless transitions across health and social service systems. With strong knowledge of community-based services and resources, the Service Navigator supports patients in making informed decisions about their care and improving overall health outcomes. This role emphasizes education, coordination, and patient advocacy.

Key Responsibilities

• Assist patients and caregivers in understanding and navigating health, social, and community services.
• Provide referrals to community resources, including housing, financial assistance, legal aid, medical care, and mental health support.
• Support patients experiencing complex social needs, including end-of-life care planning, long-term care placement, and advanced care directives.
• Conduct needs assessments, develop action plans, and monitor progress.
• Liaise with external agencies, gather feedback, and ensure coordinated care.
• Participate in interdisciplinary care planning and service intake processes.
• Maintain accurate records in the EMR and contribute to data collection and reporting.
• Implement and organize the delivery of community-based support programs as required.

Qualifications

Organizational Duties

Additional Details

Equity and Accessibility

The Humber River Family Health Team is committed to equity, inclusion, and a harassment-free workplace. We encourage applications from women, racialized persons, Indigenous peoples, persons with disabilities, and members of the 2SLGBTQ+ community. Accommodations are available upon request in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please email with the subject line Accessibility Inquiry or call (416) 740-2810 for support.