Fairmont Jasper AB Park Lodge Concierge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Full time

Job summary

Join a prestigious lodge nestled in the Canadian Rockies as a Concierge. Elevate guest experiences by anticipating their needs and providing exceptional service. This full-time position offers competitive pay, benefits, and opportunities for growth within a globally recognized hospitality brand.

Benefits

Subsidized staff accommodation assistance

Employee travel program

Wellness support platform

Discounts on hotel services

Access to colleague lifestyle activities

Qualifications

• Previous customer-related experience required.
• Valid Alberta driver's license required.
• Excellent knowledge of local attractions preferred.

Responsibilities

• Assist guests with reservations and recommendations.
• Promote hotel services and activities effectively.
• Provide personalized service to VIP guests.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Pro Serve Certification

Tools

Microsoft Windows Applications

Property Management Systems

Job description

Fairmont Jasper Park Lodge1 Old Lodge Rd, Jasper, AB T0E 1E0From $20.29 an hour - Full-time Job detailsPayFrom $20.29 an hourJob typeFull-timeLocation1 Old Lodge Rd, Jasper, AB T0E 1E0Full job descriptionCompany DescriptionExperience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!Job DescriptionStarting Rate of Pay: $20.29 per hour CADAs a Concierge, your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay. In this role you will support the hotel by:Your Job Duties Include:Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activitiesPromote and sell the services and concessions within the Hotel as well as services offered by suppliersAssist guest with dining reservations and handling group/ special occasions dining needsProvide personalized and specialized service to VIP guests of the Hotel through pre-arrival emails, communication and follow up throughout stay and post-departureAssist with VIP Concierge / Butler duties which include corresponding with guests by phone and email prior to arrival in a professional and timely manner.Contact arriving elite ALL members (Gold / Platinum/ Diamond / Limitless) prior to arrival. Personalize pre – arrival email, review and action preferences from ACDC, review room blocking, and ensure all earned privileges are extended consistentlyOther duties as assignedQualificationsYour experience and skills include:Previous customer related experience requiredPrevious administrative experience requiredValid Alberta driver’s license requiredExcellent knowledge of Fairmont Jasper Park Lodge, the town of Jasper, and local attractions preferredComputer literate in Microsoft Window applications an assetPrevious experience with Property Manager and, Open Table and Kipsu text messaging system an assetPro Serve certification an assetAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Job Perks & Benefits:Subsidized staff accommodation assistance providedOne complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf CourseAutomatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with AccorWe encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Hike Jasper
Jasper Camping
Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.