Overview
Burloak Technologies, a division of Samuel, Son & Co, Limited, is a pioneering additive manufacturing (AM) metal technology company with growth expectations. We are seeking a dynamic Manager, PMO to lead cross-functional coordination and ensure successful project execution from order intake to delivery in a fast-growing, project-based environment.
LOCATION: 3280 South Service Road, Oakville, Ontario, CA L6L 0B1, On-site Position
Benefits
- Competitive salary
- Company paid health and dental benefits
- Paid vacation
- Defined Contribution Pension Plan with company match
- Opportunity for career stability and growth
- Protective personal equipment is provided, or cost of purchase is reimbursed
- Affinity group for women
- Flexibility with start and end times (depending on circumstances and position)
- Comprehensive on-the-job training
Key Responsibilities
- Project Management: Lead project execution and coordination across Engineering, Operations, Quality, Supply Chain and external customer interfaces to ensure on-time, on-budget delivery of all projects.
- Maintain strong customer relationships from order entry through delivery, acting as the primary point of contact to ensure clear communication, alignment and satisfaction.
- Develop and maintain detailed project plans, including work breakdown structures (WBS), schedules, milestones, risks, and resource allocation.
- Oversee the end-to-end order management process, from contract review and order entry to product shipment.
- Monitor project progress by maintaining visibility of project status, proactively identifying risks, and implementing mitigation strategies.
- Support new product introduction (NPI) and development project planning.
- Prepare and maintain accurate project documentation, including scope, cost, and justification records.
Operational and Capacity Planning
- Develop and manage the overall production capacity plan to support business growth and ensure resource alignment with customer demand.
- Coordinate with Operations and Supply Chain teams to optimize production scheduling, inventory, and material flow.
- Oversee shipping and receiving to ensure timely and accurate order fulfillment.
- Establish and monitor key projects and operational KPIs to measure performance and continuous improvement.
Business and Financial Management
- Monitor and analyze project financials, budgets, and forecasts; provide timely reports and insights to the leadership team.
- Ensure alignment between project execution and business revenue targets.
- Support strategic planning through capacity, cost, and profitability analysis.
Leadership and Continuous Improvement
- Establish and continuously improve PMO policies, processes, tools and reporting systems.
- Promote a culture of accountability, transparency and cross-functional collaboration.
- Act as the alternate company security contact to ensure compliance with all applicable government security and organizational protection requirements.
- Mentor and develop project coordinators or cross-functional team members in project management best practices.
Qualifications
- Bachelor’s degree in Engineering, Business/Commerce, or a related discipline.
- PMP certification or equivalent project management credentials preferred.
- Minimum 5 years of experience leading projects or programs in a manufacturing environment; experience in Aerospace, Space, or Defense sectors is an asset.
- Proven experience managing customer-engineered product lifecycles, from order intake through delivery.
- Strong working knowledge of: project management tools (e.g., MS Project), ERP and MES systems, capacity and production planning for custom, low-volume products, revenue forecasting and business performance tracking.
- Excellent negotiation, analytical, and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Ability to thrive in a fast-paced, evolving environment and manage multiple priorities.
- Proficiency with Microsoft Office, especially Excel, for reporting and analysis.
- Demonstrated leadership, initiative, and a collaborative, hands-on working style.
- Customer-focused and results-driven.
- Strategic thinker with strong influencing and operational execution skills.
- Comfortable navigating ambiguity and change in a growing business.
- Highly organized, detail-oriented and proactive.
- Motivated self-starter and effective team leader.
At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.