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Sequence Bio
Remote Bilingual Customer Care Rep (Spanish/English)
Descrizione del lavoro
A customer service company is seeking bilingual candidates to provide exceptional support in both Spanish and English. This remote position offers a base salary of $20/hr plus performance incentives, comprehensive benefits, and opportunities for career advancement. Ideal candidates should have strong multi-tasking abilities and experience in customer service. Join a supportive team that values diversity and inclusion while enjoying the convenience of working from home.
Servizi
Competenze
- Must be fluent in both Spanish and English.
- At least 1 year of customer service experience is required.
- High school diploma or GED needed.
Mansioni
- Provide inbound customer support using a call flow guide.
- Assist customers with basic technical issues.
- Track and document information in databases.
- Offer additional products to enhance satisfaction.
- Deliver exceptional customer experiences.
Conoscenze
Formazione
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