Remote Bilingual Customer Care Rep (Spanish/English)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service company is seeking bilingual candidates to provide exceptional support in both Spanish and English. This remote position offers a base salary of $20/hr plus performance incentives, comprehensive benefits, and opportunities for career advancement. Ideal candidates should have strong multi-tasking abilities and experience in customer service. Join a supportive team that values diversity and inclusion while enjoying the convenience of working from home.

Benefits

Comprehensive benefits

Performance-based incentives

DailyPay enrollment

Supportive team culture

Career advancement opportunities

Qualifications

• Must be fluent in both Spanish and English.
• At least 1 year of customer service experience is required.
• High school diploma or GED needed.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers with basic technical issues.
• Track and document information in databases.
• Offer additional products to enhance satisfaction.
• Deliver exceptional customer experiences.

Skills

Fluent in Spanish

Fluent in English

Customer service experience

Strong computer navigation skills

Multi-tasking proficiency

Education

High school diploma or GED

Job description

A customer service company is seeking bilingual candidates to provide exceptional support in both Spanish and English. This remote position offers a base salary of $20/hr plus performance incentives, comprehensive benefits, and opportunities for career advancement. Ideal candidates should have strong multi-tasking abilities and experience in customer service. Join a supportive team that values diversity and inclusion while enjoying the convenience of working from home.