Business Consultant - Remote / Telecommute

Cynet systems Inc; Remote; CAD 75,000 - 95,000; Full time

Job summary

A leading technology consulting firm in Canada is seeking a skilled Business Analyst to facilitate requirements gathering and process improvement. The ideal candidate has a strong background in Agile methodologies and the ability to work with diverse stakeholders. Responsibilities include conducting gap analyses, developing user stories, and supporting change management initiatives. A Bachelor’s degree in a related field is required, along with 5 years of experience in business analysis. This position offers opportunities for growth in a collaborative environment.

Qualifications

• 5 years of experience documenting user requirements, business processes, and workflows.
• 3 years in a leadership and/or facilitation role.
• Strong understanding of Agile and Hybrid delivery approaches.

Responsibilities

• Facilitate requirements gathering sessions and conduct business process walkthroughs.
• Identify business goals, gaps, and pain points through analysis.
• Create, review, and update user stories, personas, and journey maps.

Skills

Business analysis and requirements elicitation

Stakeholder facilitation and leadership

Gap analysis and process improvement

Agile and Hybrid delivery methodologies

User stories, use cases, and workflow documentation

Change management support

Strong written and verbal communication skills

Analytical and problem-solving skills

Education

Bachelor’s degree in Business, Information Systems, or a related discipline

Job description

Job Description

Requirement/Must Have

• Experience documenting user requirements, business processes, and workflows (5 years).
• Experience gathering requirements using interviews, workshops, surveys, document analysis, use cases, and business process modeling (5 years).
• Experience in a leadership and/or facilitation role (3 years).
• Experience working within an Agile development environment (3 years).
• Strong understanding of Agile and Hybrid delivery approaches.
• Ability to work independently while collaborating with cross-functional teams.

Experience

• Proven experience conducting gap analysis between current-state and future-state business processes.
• Experience working with Agile frameworks such as Scrum.
• Experience supporting project planning, scheduling, and status reporting.
• Experience working with diverse stakeholder groups across teams or departments.
• Experience supporting post-implementation reviews and continuous improvement initiatives.

Responsibilities

• Facilitate requirements gathering sessions and conduct business process walkthroughs.
• Identify business goals, gaps, and pain points through current-state and future-state analysis.
• Create, review, and update user stories, personas, and journey maps.
• Develop system use cases, process flows, and functional diagrams.
• Document and validate business and functional requirements with subject matter experts.
• Support development of non-technical system documentation and policy or procedural recommendations.
• Support change management and training activities for complex program changes.
• Conduct post-implementation reviews and support backlog refinement.
• Liaise with security and privacy teams to support assessments as required.
• Assist with project planning, scheduling, and status reporting.

Should Have

• Professional certification or accreditation in a related discipline.
• Knowledge of multiple software development methodologies (Agile, Waterfall, Scrum, Kanban).
• Experience evaluating policies, programs, or initiatives using program development principles.
• Experience applying analytical and problem-solving skills to design creative solutions.
• Experience with business writing, communication, and documentation.
• Experience supporting change management initiatives.

Skills

• Business analysis and requirements elicitation.
• Stakeholder facilitation and leadership.
• Gap analysis and process improvement.
• Agile and Hybrid delivery methodologies.
• User stories, use cases, and workflow documentation.
• Change management support.
• Strong written and verbal communication skills.
• Analytical and problem-solving skills.

Qualification and Education

• Bachelor’s degree in Business, Information Systems, or a related discipline, or equivalent professional experience.