Server Analyst - Remote / Telecommute

Cynet systems Inc; Remote; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions provider in Canada is seeking a Server Analyst to maintain and improve server core infrastructure functionality. The ideal candidate will have a university degree in Computing Science and 2-7 years of experience in server analyst roles, particularly with Windows Server and VMware ESXi environments. This role demands a proactive approach to problem diagnosis and adherence to client compliance standards, offering the opportunity to develop software and hardware migration strategies in a collaborative team environment.

Qualifications

• Minimum of 2–7 years of server analyst experience.
• 2+ years of experience supporting VMware ESXi environments with 20 plus hosts.
• 3+ years of experience supporting Windows Server 2019 or 2022.
• Hands-on experience in enterprise server operations and infrastructure support.

Responsibilities

• Maintain and improve server core infrastructure functionality.
• Perform problem diagnosis, troubleshooting, and resolution.
• Perform hardware and operating system installations, migrations, and upgrades.
• Plan and support software and hardware upgrades or migrations.
• Maintain operating systems and related infrastructure software.
• Develop and maintain system and operational documentation.
• Develop system-related procedures and best practices.
• Provide cross-training and knowledge transfer to other server team members.
• Ensure compliance with client policies, procedures, standards, and guidelines.

Skills

Windows Server administration

VMware ESXi virtualization

Server infrastructure troubleshooting

System upgrades and migrations

Documentation and process development

Incident and change management

Strong customer service and communication skills

Ability to prioritize tasks in a complex environment

Education

University degree in Computing Science or related discipline

Equivalent professional experience in server infrastructure support

Tools

PowerShell

Terraform

Ansible

Centralized patch management tools

IT service management or ticketing systems

Job description

Job Description

Requirements

• University degree in Computing Science or related discipline with server analyst experience, or equivalent combination of education and experience.
• Availability to work evenings, weekends, and change windows as required.
• Experience upgrading Windows Server 2012/2016 to Windows Server 2019/2022.
• Experience provisioning and supporting VMware ESXi 7.0 environments.
• Experience supporting Windows Server 2019 or 2022 in a production environment.

Experience

• Minimum of 2–7 years of server analyst experience depending on education level.
• 2+ years of experience supporting VMware ESXi environments with 20 plus hosts.
• 3+ years of experience supporting Windows Server 2019 or 2022.
• Hands‑on experience in enterprise server operations and infrastructure support.

Responsibilities

• Maintain and improve server core infrastructure functionality.
• Perform problem diagnosis, troubleshooting, and resolution.
• Perform hardware and operating system installations, migrations, and upgrades.
• Plan and support software and hardware upgrades or migrations.
• Maintain operating systems and related infrastructure software.
• Develop and maintain system and operational documentation.
• Develop system‑related procedures and best practices.
• Provide cross‑training and knowledge transfer to other server team members.
• Ensure compliance with client policies, procedures, standards, and guidelines.

Should Have

• Experience automating tasks using PowerShell, Terraform, Ansible, or similar tools.
• Experience with centralized patch management tools.
• Experience managing capacity and resources in VMware environments.
• Experience working with enterprise server hardware.
• Experience using IT service management or ticketing systems.
• Experience working in multi‑team IT support environments.

Skills

• Windows Server administration.
• VMware ESXi virtualization.
• Server infrastructure troubleshooting.
• System upgrades and migrations.
• Documentation and process development.
• Incident and change management.
• Strong customer service and communication skills.
• Ability to prioritize tasks in a complex environment.

Qualification and Education

• Degree, diploma, or certificate in Computing Science or a related discipline.
• Equivalent professional experience in server infrastructure support may be considered.