A global IT services and consulting firm is looking for an experienced Solutions Architect to design and deploy advanced cloud-based customer experience solutions using Amazon Connect. Candidates should have over 10 years' experience in the CX sector and be proficient in integrating with platforms such as Salesforce. The role promotes a culture of relentless performance with a focus on growth, flexible work-from-anywhere options, and strong support for professional development in a diverse team environment.
Leistungen
Health insurance
Flexible work from anywhere
Comprehensive benefits package
Professional development opportunities
Inclusive work environment
Qualifikationen
10+ years of experience in CX/Contact Center ecosystems.
2+ years of experience with CCaaS solutions, particularly with Amazon Connect.
Experience integrating Amazon Connect with CRM platforms like Salesforce.
Aufgaben
Design and deploy Amazon Connect solutions for customers.
Analyze business requirements and create technical architectures.
A global IT services and consulting firm is looking for an experienced Solutions Architect to design and deploy advanced cloud-based customer experience solutions using Amazon Connect. Candidates should have over 10 years' experience in the CX sector and be proficient in integrating with platforms such as Salesforce. The role promotes a culture of relentless performance with a focus on growth, flexible work-from-anywhere options, and strong support for professional development in a diverse team environment.
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