Remote Tax Support Specialist - Flexible Hours

Working Solutions; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading customer support services provider seeks tech-savvy independent contractors to assist customers of Intuit TurboTax from home. The role requires a sincere desire to help, and no prior tax experience is necessary. Responsibilities include assisting with software navigation and answering queries through various channels. Enjoy a flexible schedule with earnings potential of $15-$18/hour, paid in USD. This seasonal contract operates from January to April.

Benefits

Work from home

Flexible hours

Supportive environment

Diverse experience

Qualifications

• No prior tax experience needed for this role.
• Ability to assist customers via phone, video, and chat.
• Maintain a professional appearance if on camera.

Responsibilities

• Assist customers with software navigation.
• Help locate prior returns and amendments.
• Escalate calls when necessary.

Skills

Sincere desire to assist the customer

Tech savvy and avid computer user

Ability to multi-task and navigate multiple systems

Communicate with a friendly tone and professional demeanor

Job description

A leading customer support services provider seeks tech-savvy independent contractors to assist customers of Intuit TurboTax from home. The role requires a sincere desire to help, and no prior tax experience is necessary. Responsibilities include assisting with software navigation and answering queries through various channels. Enjoy a flexible schedule with earnings potential of $15-$18/hour, paid in USD. This seasonal contract operates from January to April.