Remote Healthcare Registration Specialist

Fonemed; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading virtual healthcare firm is seeking a Client Registration Assistant to work from home. This full-time role requires excellent communication and organizational skills, as you'll be the first point of contact for patients. The ideal candidate will possess a high school diploma and have customer service experience. Responsibilities include registering patients and ensuring they receive appropriate care. A supportive team environment and competitive pay are offered, including additional pay for night and weekend shifts.

Benefits

Competitive salary

Paid training

Performance incentives

Work from home opportunities

Qualifications

• Minimum education level of a High School Diploma.
• Previous experience in customer service or call center environment preferred.
• Ability to handle upset patients and de-escalate their concerns.

Responsibilities

• Serve as the first point of contact for medical calls.
• Obtain and register demographic and health-related information.
• Monitor biometric alerts and follow up with patients.

Skills

Communication skills

Customer service mindset

Attention to detail

Education

High School Diploma

Office administration certificate

Job description

A leading virtual healthcare firm is seeking a Client Registration Assistant to work from home. This full-time role requires excellent communication and organizational skills, as you'll be the first point of contact for patients. The ideal candidate will possess a high school diploma and have customer service experience. Responsibilities include registering patients and ensuring they receive appropriate care. A supportive team environment and competitive pay are offered, including additional pay for night and weekend shifts.