Jobs in Ottawa, EE. UU.

Why consider this job opportunity:

• Competitive salary with significant potential for bonuses
• Opportunity for career advancement and growth within the organization
• Work remotely with flexibility in work hours
• Engage with senior executives to drive strategic business transformations
• Collaborative and innovative company culture that values employee contributions
• Chance to influence product evolution based on customer insights

• Lead high-complexity transformations for major customers, ensuring alignment with governance frameworks and organizational priorities
• Identify professional services pipeline opportunities and provide pre-sales support as needed
• Collaborate with Impact team members to create executive-ready narratives based on customer insights
• Shape customer organizational strategy by identifying trends and aligning delivery approaches with market demands
• Establish relationships with ServiceNow leaders and mentor Customer Success resources on transformation best practices

• Canadian citizenship or permanent residency and reside in Ottawa or nearby area
• Canadian Secret Security Clearance
• Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership
• Significant experience collaborating with senior IT and business leaders to translate corporate strategy into ServiceNow technology applications
• Project management experience required; PMP preferred

• Experience in leveraging AI in work processes, decision-making, or problem-solving
• Proven track record of influencing senior stakeholders and driving strategic outcomes in executive-level roles
• Experience in critical subject areas such as IT Strategy, IT Operations, and Project Management

#CloudComputing #ITServices #CustomerSuccess #RemoteWork #CareerGrowth #AIIntegration

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