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Customer Service Representative (Remote)
Job summary
A leading customer support company is seeking individuals for an inbound customer support role. This position offers a salary of up to $18/hr, with opportunities for career advancement and the chance to work remotely from home. Applicants should have at least 1 year of customer service experience and a high school diploma. Strong computer skills and a positive attitude are essential. Comprehensive benefits are included.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Open availability for scheduled shifts.
- Ability to work in a quiet, distraction-free environment at home.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Deliver exceptional customer experiences with a positive attitude.
Skills
Education
Why consider this job opportunity:
- Salary up to $18/hr, plus performance-based incentives
- Opportunities for career advancement with 80% of managers promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits including medical, dental, and vision insurance
- Access to daily pay through the DailyPay enrollment option
- Supportive company culture with diverse employee resource groups and wellness programs
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to customers
- Deliver exceptional customer experiences with a positive attitude
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Open availability for scheduled shifts
- Ability to work in a quiet, distraction-free environment at home
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
- Experience with technology and eagerness to learn new tools
- Familiarity with remote work environments
- Strong communication skills and ability to work collaboratively in a diverse team
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #TechEnabledSupport
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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