Jobs in Morrisville, Canada
Remote Senior Indirect Tax Lead | Strategy & Compliance
Cambridge Housing Authority
Senior Manager - Indirect Tax
Cambridge Housing Authority
Platform Product Manager - Internal Tools for Ops (Remote)
Binance.US
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ITCO Solutions
Remote Project Coordinator: Mobility & IoT Deployments
Bell
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Innovatia
Remote AI Support Experience Specialist — Chatbot Design
Super.com
Remote Call Center Representative (Newfoundland)
Job summary
A leading service provider in Canada is looking for customer service representatives to resolve customer issues and manage accounts. The ideal candidate will have a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment. This role offers competitive compensation, career advancement opportunities, and comprehensive health benefits after 90 days. If you're adaptable and reliable, we invite you to apply and join our collaborative team.
Benefits
Qualifications
- Must be 18 years of age or older.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately.
Responsibilities
- Listen to customers and resolve their issues effectively.
- Utilize systems to manage customer accounts.
- Identify sales opportunities and upgrade products.
Skills
Education
Tools
- Competitive compensation with opportunities for bonuses and rewards
- Paid Time Off and paid holidays to ensure work-life balance
- Comprehensive health benefits after 90 days for full-time employees
- Significant opportunities for career advancement and professional growth
- Engaging and collaborative work environment with a casual dress code
- Paid training to enhance your skills while earning a paycheck
- Listen to customers, understand their needs, and resolve customer issues effectively
- Utilize systems and technology to manage customer accounts and inquiries
- Identify sales opportunities and apply skills to upgrade products and services
- Escalate customer dissatisfaction to the managerial team as needed
- Ensure first-call resolution through effective problem-solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system
- Strong aptitude for conflict resolution, problem solving, and negotiation
- Highly reliable with a proven track record of regular attendance and punctuality
- Ability to thrive in a fast-paced environment with adaptability to change
- Exceptional interpersonal skills and ability to build relationships with team members and customers
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #TeamEnvironment #CompetitiveBenefits
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.