Career-Driven Call Center Specialist

MCI; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading BPO company located in Canada is seeking candidates for a customer service role where you will engage with customers to resolve issues and enhance their experience. Ideal applicants are organized, have strong communication skills, and are team-oriented. This position offers competitive compensation, benefits, and opportunities for career growth. If you're looking for a supportive workplace that values your skills, this is the opportunity for you.

Benefits

Competitive compensation

Paid Time Off

Comprehensive health benefits

Incentives and cash bonuses

Career advancement opportunities

Qualifications

• Must be 18 years of age or older.
• Strong team orientation and customer focus.
• Excellent organizational, written, and oral communication skills.

Responsibilities

• Listen to customers and resolve customer issues.
• Utilize systems and technology for account management.
• Recognize sales opportunities and apply sales skills.

Skills

Excellent organizational skills

Oral communication skills

Written communication skills

Basic knowledge of Microsoft Office Suite

Team orientation

Customer focus

Education

High school diploma or equivalent

Job description

A leading BPO company located in Canada is seeking candidates for a customer service role where you will engage with customers to resolve issues and enhance their experience. Ideal applicants are organized, have strong communication skills, and are team-oriented. This position offers competitive compensation, benefits, and opportunities for career growth. If you're looking for a supportive workplace that values your skills, this is the opportunity for you.