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Remote SaaS Implementation Specialist
Résumé du poste
A leading software company is seeking an Implementation Specialist to lead onboarding for the DocketManager platform. The role involves configuring software to client needs, providing training, and ensuring customer success. The ideal candidate has experience in SaaS platforms, strong communication skills, and technical proficiency. This position offers a salary between CAD 70,000 and 80,000, with a remote work environment.
Prestations
Qualifications
- Experience implementing ERP/MIS or SaaS platforms, ideally within the printing, manufacturing, or production industries.
- Strong understanding of business workflows such as estimating, production, scheduling, and inventory.
- Excellent verbal and written communication skills.
Responsabilités
- Lead customer onboarding and software implementation projects.
- Configure the DocketManager platform based on client requirements.
- Provide remote and onsite training sessions to customers.
Connaissances
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.