Bilingual Accounts Specialist (English/French)

Canada Mortgage and Housing Corporation; Canada; Remote; CAD 53,000 - 67,000; Full time

Job summary

A government housing agency in Canada is seeking an Account Representative to manage a portfolio of accounts, deliver exceptional client service, and maintain compliance with policies. The ideal candidate has a relevant degree and experience in finance or customer service, plus strong analytical skills. This temporary role offers a salary between $53,332.63 and $66,665.78 and various employee benefits including performance bonuses and insurance coverage.

Benefits

Annual individual performance bonus

Group insurance coverage

Support for personal and professional growth

Inclusive workplace culture

Qualifications

• Minimum of one year of relevant experience in a finance or customer service role.
• Ability to prioritize and work in a multi-demand environment.
• Experience in building reports or using relevant software.

Responsibilities

• Maintain quality relationships with internal and external clients.
• Deliver effective services in accordance with service standards.
• Ensure all documentation complies with program audit requirements.

Skills

Excellent organizational skills

Strong analytical skills

Problem-solving skills

Oral communication skills

Written communication skills

Bilingualism (English and French)

Education

College Diploma and/or Undergraduate degree in a relevant field

Tools

MS Excel

Power BI

CRM software

Job description

A government housing agency in Canada is seeking an Account Representative to manage a portfolio of accounts, deliver exceptional client service, and maintain compliance with policies. The ideal candidate has a relevant degree and experience in finance or customer service, plus strong analytical skills. This temporary role offers a salary between $53,332.63 and $66,665.78 and various employee benefits including performance bonuses and insurance coverage.