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Experienced Crew Chief
Job summary
A local service franchise is seeking an Experienced Crew Chief to manage restoration projects and ensure high customer satisfaction. Responsibilities include coordinating production processes, supervising technicians, and documenting job files. The ideal candidate should have a valid driver's license, a high school diploma, and at least 1 year of experience in a related field. Competitive compensation of $19.00 - $26.00 per hour offered.
Benefits
Qualifications
- Valid driver’s license required.
- At least 1 year of experience in cleaning, restoration, or construction.
- Ability to lift up to 50 pounds regularly.
Responsibilities
- Coordinate and perform production processes as scheduled.
- Manage the customer and client experience.
- Document accurate job files.
Skills
Education
SERVPRO of Elgin/Northwest Kane County is hiring an Experienced Crew Chief!
SERVPRO of Elgin/Northwest Kane County offers:
- Competitive compensation
- More benefits
As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues throughout the job cycle
Additional Responsibilities:
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Each SERVPRO Franchise is Independently Owned and Operated.
Compensation: $19.00 - $26.00 per hour
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
SERVPRO is an equal opportunities employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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