Experienced Crew Chief

Servpro Industries, Inc.; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local service franchise is seeking an Experienced Crew Chief to manage restoration projects and ensure high customer satisfaction. Responsibilities include coordinating production processes, supervising technicians, and documenting job files. The ideal candidate should have a valid driver's license, a high school diploma, and at least 1 year of experience in a related field. Competitive compensation of $19.00 - $26.00 per hour offered.

Benefits

Competitive compensation

More benefits

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• Ability to lift up to 50 pounds regularly.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Document accurate job files.

Skills

Customer satisfaction management

Communication

Supervision

Quality control

Education

High school diploma/GED

Job description

SERVPRO of Elgin/Northwest Kane County is hiring an Experienced Crew Chief!

SERVPRO of Elgin/Northwest Kane County offers:

• Competitive compensation
• More benefits

As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues throughout the job cycle

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $19.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

SERVPRO is an equal opportunities employer.