Jobs in Gatineau, Canada
Bilingual Remote Customer Support Rep (EN/FR) - Finance
Concentrix
Remote Bilingual Customer Service Rep (English/French)
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Affirm
Remote Bilingual Customer Support Rep (French/English)
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Bilingual Remote Customer Support Specialist
Job summary
A leading customer service provider in the Vancouver area is seeking a Bilingual Customer Service Representative to deliver exceptional support remotely. Candidates must be fluent in French and English, and have at least one year of customer service experience. This role offers flexible scheduling and opportunities for career growth, along with comprehensive benefits. A quiet home office is essential for this position.
Benefits
Qualifications
- At least 1 year of customer service experience is required.
- Must have a quiet, distraction-free environment to work from home.
Responsibilities
- Provide inbound customer support using a call flow guide in the customer's preferred language.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Offer additional products and/or services to customers.
- Deliver exceptional customer experiences with a positive attitude.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.