A global HR technology leader is hiring a Payroll Specialist to support clients with payroll solutions and ensure high client satisfaction. This role requires clear communication, adaptability, and the ability to work in a metrics-driven environment. The position offers opportunities for growth in a dynamic work environment.
Qualifications
Comfortable working in a metrics-driven environment.
Eager to learn and adapt to change.
Ability to communicate clearly to help clients understand and take action.
Responsabilités
Help clients leverage ADP's business solutions.
Provide support in payroll and tax-related questions.
Develop comprehensive responses to client inquiries.
Maintain high service reputation and client satisfaction.
Work in a dynamic environment with varied client questions.
Communicate clearly with clients to build rapport.
Connaissances
Metrics-driven work
Client communication
Adaptability
Description du poste
Overview
ADP is hiring a Payroll Specialist
If you are looking to grow your career in a stable, dynamic environment with opportunities to progress, this may be an opportunity for you. Read on and decide for yourself.
Responsibilities
As a Payroll Specialist, you\'ll help our clients leverage ADP\'s exceptional business solutions so they can focus on what matters most to them - growing their business.
Join a high-performing team in ADP’s Human Resources Outsourcing department that provides support and guidance in response to payroll and tax-related questions and issues presented by Client Payroll Administrators.
Develop accurate, comprehensive, and friendly responses to clients’ inquiries regarding payroll practices and tax considerations using multiple tools and resources.
Maintain ADP’s service reputation and client satisfaction in your day-to-day work.
Work in a dynamic environment where the questions you receive will vary and the solutions you provide will differ, supported by top-ranked training.
Communicate clearly with clients over the phone and in writing to establish rapport and professionalism, contributing to high client satisfaction scores.
Qualifications
Comfortable working in a metrics-driven environment.
Eager to learn and adapt to change.
Ability to communicate clearly to help clients understand and take action, building rapport and professionalism.
About ADP
We are a global leader in human resources technology, offering payroll, tax, human resources, benefits, and more enhanced by AI and machine learning. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. We have been recognized as a Greater Toronto\'s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.