Partner Account Manager

Jonas Software; Canada; Remote; CAD 100,000 - 120,000; Full time

Job summary

A leading payment solutions provider in Canada is seeking a Partner Account Manager to drive revenue growth and maximize profitability across assigned ISV channel partners. You will collaborate with partners, analyze performance, and create strategies to enhance business relationships. The role offers remote flexibility and a target salary between $100k and $120k CAD annually, along with comprehensive benefits.

Benefits

Comprehensive medical, dental, vision, and life insurance

21 paid vacation days, 6 sick days and 8 holidays

Employee Share Program with a 20% match

Qualifications

• Minimum of three years as a Strategic Relationship Manager or Account Manager.
• Ability to travel for account meetings and industry trade shows as needed.

Responsibilities

• Serve as primary contact for ISV channel partners.
• Develop and maintain accurate forecasts of partner performance.
• Analyze existing channel partners for margin optimization.
• Collaborate with partners to develop business plans and goals.

Skills

Written and oral communication

Interpersonal skills

Advanced Excel skills

Understanding of Credit Card Processing

Listening and comprehension

Education

BS degree in Business Administration or Finance

Job description

Job Description

Partner Account Manager

About The Role

Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian‑based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.

The Partner Account Manager (PAM) is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. The PAM will build and execute strategies that align with Constellation Payments and the partner’s goals, strengthen relationships and identify new opportunities for growth. The PAM will forecast revenue, analyze partner performance and leverage data‑driven insights to identify margin optimization and upsell and cross‑sell opportunities.

What You’ll Do

• Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
• Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
• Create, review and analyze monthly financial reports, residual reports and performance dashboards.
• Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
• Collaborate with partners to develop business plans, establish goals and create and execute go‑to‑market initiatives.
• Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
• Assist with creating and helping to manage and execute both a strategic and tactical sales plan to guide and achieve Channel Partners’ Payment and SaaS revenue goals for current and new books of business.

Basic Qualifications

• BS degree in Business Administration or Finance or equivalent experience.
• Minimum of three (3) years Strategic Relationship Manager or Account Manager.
• Proven written and oral communication and interpersonal skills necessary.
• Excellent computer skills including advanced skills with Excel.
• Ability to understand others through advanced listening and comprehension skills.
• Understanding of Credit Card Processing and Sales process.
• Ability to travel for account meetings and industry trade shows as needed.

Compensation, Benefits, and Work Environment

Work Location & Flexibility

Constellation Payments operates on a 100% remote‑first model. We empower our employees with flexibility to work from home or a location of their choice within the country of the job listing.

Salary & Performance Incentives

• Target Compensation: The On‑Target Earnings (OTE) for this role is projected to be between $100k and $120k CAD per year.
• Compensation Structure: This range is inclusive of the base salary and variable compensation, such as a company‑wide bonus or sales commission. The final compensation package will be commensurate with the candidate’s experience, capabilities, and location.

Employee Benefits

• Health & Wellness ⚕️: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
• Paid Time Off (PTO) ?: Employees receive 21 paid vacation days, 6 paid sick days and 8 nationally observed holidays.
• Company Ownership: Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20% (Ticker: CSU.TO).

Equal Opportunity & Legal Disclosures

Constellation Payments is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance.

This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in Canada.

More About Jonas Software

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.