Remote Account Manager — US Expansion (SaaS)

Lendesk; Canada; Remote; CAD 60,000 - 90,000; Full time

Job summary

A dynamic financial technology company is hiring an Account Manager to support their U.S. expansion. In this role, you will guide clients through onboarding, conduct training sessions, and ensure their successful adoption of the SaaS platform. Competitive salary package includes a range of $60,000-$90,000 with bonuses. You must be a current Canadian resident and prepared to pass a background check to join this remote-first team.

Benefits

Competitive salaries

Comprehensive benefit plan

Office flexibility across Canada

Latest hardware and software tools

Budget for continuous development and training

Qualifications

• 2+ years of progressive sales experience in a technology role.
• Knowledge in the financial or mortgage industry is a bonus.
• Experience managing client onboarding and engagement.

Responsibilities

• Act as primary contact for clients post-sales handoff.
• Guide brokers through onboarding and integrations.
• Drive client engagement addressing early friction points.
• Conduct training sessions to support activation.
• Monitor usage metrics and flag accounts at risk.

Skills

Progressive sales experience

Knowledge in the financial or mortgage industry

Experience in technology and system integration

Building long-term business relationships

High volume of calls and meetings

Entrepreneurial mindset

Conversion and closing experience

Managing processes and forecasting

High level of autonomy

Tools

Zapier

Job description

A dynamic financial technology company is hiring an Account Manager to support their U.S. expansion. In this role, you will guide clients through onboarding, conduct training sessions, and ensure their successful adoption of the SaaS platform. Competitive salary package includes a range of $60,000-$90,000 with bonuses. You must be a current Canadian resident and prepared to pass a background check to join this remote-first team.