Guest Service Agent — Remote Camp Concierge (Manitoba)

Dexterra; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading service provider in the remote catering industry seeks a Guest Service Agent for their Snow Lake, Manitoba location. This permanent full-time role offers a competitive hourly rate of $18.50 and a 3 weeks on/1 week off rotation. The successful candidate will be responsible for guest interactions, managing reservations, and ensuring compliance with health and safety standards. Exceptional customer service skills and experience in similar roles are essential.

Benefits

RRSP Matching of 5%

Extended health & dental benefits after 600 hours

21 Days On / 7 Days Off Rotation

Award winning safety culture

Referral bonus program

Transportation from nearby locations

Qualifications

• Minimum one year of Guest Service Agent experience in a similar or hotel environment.
• Fluent in English with excellent written and verbal communication skills.
• Exceptional organizational, interpersonal, and analytical skills.

Responsibilities

• Interact with guests to ensure all their needs are met.
• Act as an ambassador by providing outstanding customer service.
• Maintain accurate occupancy and client records.

Skills

Customer service focus

Organizational skills

Problem-solving skills

Communication skills

Microsoft Excel proficiency

Microsoft Word proficiency

Tools

Camp Manager software

Job description

A leading service provider in the remote catering industry seeks a Guest Service Agent for their Snow Lake, Manitoba location. This permanent full-time role offers a competitive hourly rate of $18.50 and a 3 weeks on/1 week off rotation. The successful candidate will be responsible for guest interactions, managing reservations, and ensuring compliance with health and safety standards. Exceptional customer service skills and experience in similar roles are essential.