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Remote Customer Success Specialist – Gym Equipment
Job summary
A leading fitness equipment supplier is seeking a Remote Customer Service Specialist to ensure customers have a smooth experience. Responsibilities include handling inquiries, resolving issues, and following up on customer needs. The ideal candidate has over 1 year of experience in customer service and possesses strong communication skills. The role offers competitive pay, comprehensive benefits, and opportunities for career growth in a fully remote environment.
Benefits
Qualifications
- 1+ years of experience in a customer service or client-facing role.
- Strong communication and problem-solving skills.
- Ability to manage multiple priorities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Help customers with orders and troubleshooting.
- Track and resolve issues by collaborating with teams.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.