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Bilingual Insurance Ops Specialist - Remote Flexibility
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Bilingual Insurance Ops Specialist - Remote Flexibility
Job summary
A leading insurance company in Quebec is seeking a bilingual customer service representative to enhance customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong attention to detail and be capable of thriving in a fast-paced environment. The position offers competitive salary, flexible work-from-home opportunities, and a comprehensive benefits package.
Benefits
Qualifications
- Bilingual (French & English) is required.
- CEGEP/post-secondary education or equivalent work experience.
- Strong verbal and written communication skills.
Responsibilities
- Handle sensitive issues to ensure customer satisfaction.
- Provide detailed oral and written communication regarding inquiry resolutions.
- Identify customer needs and provide solutions or alternatives.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.