Customer Care Specialist: After-Sales & Support

Leon's; City of Langley; On-site; Full time

Job summary

A leading home furnishings retailer in Metro Vancouver is seeking a Full-Time Customer Care Associate. This role is pivotal for delivering exceptional customer service while managing daily reports and customer accounts. Ideal candidates will have strong communication skills and a problem-solving mindset. We offer ongoing training, a fun work environment, and a generous employee discount program. The starting rate is $18.00, adjusted for experience.

Benefits

On-going training and development

Dynamic work environment

Generous employee discount program

Qualifications

• Ability to communicate clearly, both written and orally.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.

Responsibilities

• Deliver a world class customer service experience.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.

Skills

Clear communication

Problem solving

Analytical skills

Organizational skills

Team collaboration

Professional interaction

Job description

A leading home furnishings retailer in Metro Vancouver is seeking a Full-Time Customer Care Associate. This role is pivotal for delivering exceptional customer service while managing daily reports and customer accounts. Ideal candidates will have strong communication skills and a problem-solving mindset. We offer ongoing training, a fun work environment, and a generous employee discount program. The starting rate is $18.00, adjusted for experience.