Bilingual Insurance Ops Specialist - Remote Flexibility

Manulife; Quebec; Remote; CAD 50,000 - 75,000; Full time

Job summary

A leading insurance company in Quebec is seeking a bilingual customer service representative to enhance customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong attention to detail and be capable of thriving in a fast-paced environment. The position offers competitive salary, flexible work-from-home opportunities, and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Flexible work-from-home possibilities

Opportunity for career advancement

Qualifications

• Bilingual (French & English) is required.
• CEGEP/post-secondary education or equivalent work experience.
• Strong verbal and written communication skills.

Responsibilities

• Handle sensitive issues to ensure customer satisfaction.
• Provide detailed oral and written communication regarding inquiry resolutions.
• Identify customer needs and provide solutions or alternatives.

Skills

Bilingual (French & English)

Strong verbal and written communication skills

Keen attention to detail

Analytical abilities

Capability to work efficiently in a fast-paced environment

Education

CEGEP/post-secondary education or equivalent work experience

Job description

A leading insurance company in Quebec is seeking a bilingual customer service representative to enhance customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong attention to detail and be capable of thriving in a fast-paced environment. The position offers competitive salary, flexible work-from-home opportunities, and a comprehensive benefits package.