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food service supervisor
Job summary
A popular coffee shop in Victoria is seeking a Supervisor to oversee staff in a fast-paced environment. Responsibilities include training staff, ensuring quality control, and managing customer interactions. Applicants should have a high school diploma and relevant certificates. This permanent role offers 35 to 40 hours of work per week with opportunities for personal growth.
Qualifications
- First Aid Certificate required.
- Food Safety Certificate mandatory.
- Must be bondable.
Responsibilities
- Establish methods to meet work schedules.
- Supervise and co-ordinate activities of staff.
- Train staff in job duties and safety procedures.
- Ensure food quality standards are met.
- Address customer complaints.
Skills
Education
Education: Secondary (high school) graduation certificate. Experience: 1 year to less than 2 years. Work site environment: Noisy. Work setting: Food service establishment; Coffee shop; Fast food outlet or concession; Restaurant.
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
- Supervise the work of 16-20 staff
- First Aid Certificate
- Food Safety Certificate
- Security and safety
- Bondable
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
- Attention to detail
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Initiative
- Dependability
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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