food service supervisor

Tim Hortons; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular coffee shop in Victoria is seeking a Supervisor to oversee staff in a fast-paced environment. Responsibilities include training staff, ensuring quality control, and managing customer interactions. Applicants should have a high school diploma and relevant certificates. This permanent role offers 35 to 40 hours of work per week with opportunities for personal growth.

Qualifications

• First Aid Certificate required.
• Food Safety Certificate mandatory.
• Must be bondable.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff.
• Train staff in job duties and safety procedures.
• Ensure food quality standards are met.
• Address customer complaints.

Skills

Client focus

Excellent oral communication

Team player

Efficiency in interpersonal skills

Attention to detail

Education

Secondary (high school) graduation certificate

Job description

Overview

Education: Secondary (high school) graduation certificate. Experience: 1 year to less than 2 years. Work site environment: Noisy. Work setting: Food service establishment; Coffee shop; Fast food outlet or concession; Restaurant.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules
• Supervise the work of 16-20 staff

Qualifications

• First Aid Certificate
• Food Safety Certificate
• Security and safety
• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Screening questions

• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Work terms and language

Work Term: Permanent

Work Language: English

Hours: 35 to 40 hours per week