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A customer service solutions provider in Hamilton, Ontario seeks customer service representatives to assist customers with product-related issues. Ideal candidates will have a high school diploma, strong communication skills, and be proficient in Microsoft Office. This role offers a salary up to $16.25 CAD per hour with opportunities for advancement and comprehensive benefits including health, dental, and vision care.
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary up to $16.25 CAD per hour
- Opportunity for career advancement with over 70% of management positions filled internally
- Comprehensive benefits including health, dental, and vision care coverage
- Paid time off for vacation and sick leave
- Paid training provided to enhance your skills
- Supportive work environment focused on community empowerment through charity initiatives
What to Expect (Job Responsibilities):
- Assist customers in resolving issues related to the product and/or service
- Record call information for auditing and reporting purposes
- Maintain and update customer information as needed
- Promote and sell new or improved services to existing customers
- Facilitate credit card activation for customers
What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigation skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented attitude
#CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided #EmployeeBenefits
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