Customer Support jobs in Canada
Field Service Representative
Hitachi Vantara Corporation
Temps Partiel | Représentant(e) aux ventes | Promenades St-Bruno
Intello Technologies Inc.
Relationship Manager - Cambie (Richmond) Branch
Coast Capital Savings
Discover more opportunities than anywhere else. Find more jobs nowFinancial Service Representative, Repentigny
Canadian Imperial Bank of Commerce
Connect with headhunters to apply for similar jobsRegional Manager, Marketing and Communications
Grant Thornton
Upstream Chemicals Account Manager — Flexible Partnerships
Working Energy
Représentant des ventes / Sales representative
PG Solutions
Sales Manager - Truck & Trailers
Brandt Group of Companies
Représentant des ventes / Sales representative
PG Solutions
Commercial Account Executive
McFarlan Rowlands Insurance Brokers Inc.
Strategic Account Manager & Outside Sales — Central BC
Durabuilt Windows & Doors
Field Service Representative
Job summary
A leading company specializing in high voltage systems is seeking a skilled Field Service Engineer to manage complex technical assignments. The role involves installation, troubleshooting, and maintenance of high voltage equipment up to 800kV. Candidates should possess a strong technical background and a proven ability to work flexibly in diverse environments. The company offers comprehensive benefits, including group insurance and a pension plan, emphasizing employee wellness and support for individuals with disabilities.
Benefits
Qualifications
- 5+ years in technical field service work.
- Hands-on experience with high voltage equipment up to 800kV.
- Strong mechanical and electrical skills.
Responsibilities
- Plan and execute installation and maintenance of high voltage equipment.
- Deliver exceptional services and exceed customer expectations.
- Identify and resolve electrical or mechanical issues independently.
Skills
Education
Tools
Description
The Opportunity
Reporting to the Service Manager, in this role you will plan and execute, with minimal professional guidance, complex technical field assignments involving the installation, modification, overhaul, troubleshooting, test, inspection, repair of High Voltage Circuit Breakers and other High Voltage equipment up to 800kV. Coordinate work with other groups to ensure meeting commitments typically on remotely operated maintenance and testing equipment.
How you’ll make an impact
Tackle Complex Challenges:Execute intricate field assignments involving high voltage equipment up to 800kV.
Deliver Excellence:Provide exceptional services in installation, maintenance, repairs, and upgrades, both remotely and on-site.
Customers support:Anticipate and exceed customer expectations with your proactive approach.
Be a Troubleshooting Pro:Identify and resolve electrical or mechanical issues independently.
Drive Business Growth:Spot and develop new sales and business opportunities.
Innovate and Improve:Suggest product and process enhancements to boost operations and customer satisfaction.
Lead with Confidence:Manage field service projects, providing direction and insightful analysis.
Adapt and Thrive:Work flexible schedules in diverse environments.
Master the Tools:Assemble and operate advanced field service test equipment.
Solve Problems:Conduct tests, compile data, and resolve operational issues.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your background
Technical Expertise:Strong mechanical and electrical skills.
Educational Background:Trade education and experience in Industrial Mechanic and Electrical fields; a degree in electrical or mechanical engineering is a plus.
Proven Experience:5+ years in technical field service work.
Hands-On Knowledge:Experience with high voltage equipment up to 800kV.
Testing Savvy:Proficient in electrical testing and circuit breaker maintenance.
Utility Experience:Background in working with Power Utilities.
Leadership Skills:Experience in coordinating and leading electrical projects.
Tech-Savvy:Proficient in MS Office and test equipment software.
Mobility:Valid driver’s license and ability to work in the US, Canada and Mexico.
Travel Enthusiast:Willingness to travel (80%).
What we offer
Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.
Pension plan with attractive employer contribution.
Bonus program.
24/7 employee and family assistance program.
Fitness and wellness program.
Work from home policy.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.