Customer Support jobs in Germany

• Maintain and grow ICONIX's customer base by utilizing professional selling skills to identify customer needs
• Understand customer’s needs and look for opportunities to expand business by offering other goods or services
• Source information about client’s business to anticipate opportunities to provide products and service to the customer
• Submit quote to customer outlining pricing of all required supplies and materials for the customer’s construction bids

Whatever your role, you will make a difference here.

• Passion for sales and customer satisfaction
• Ability to build relationships by establishing a good first impression and build trust by demonstrating our company values
• Ability to overcome objections in the sales process
• Ability to understand each customer’s situation
• Personalized solutions to match the customer’s need
• Delivery of agreed‑upon promises and co‑creation future growth opportunities
• High school diploma or equivalent
• 2+ years of sales experience or another related field where building & retaining a dedicated customer base was valued
• Build strong relationships and love talking to people
• Prioritize ruthlessly and focus on the highest value activities
• Thrive working independently and autonomously
• Staying on‑task in a sometimes chaotic environment when multitasking is required
• Maintains a clear channel of communication with customers and associates, aligning with ICONIX's values, commit to quality, and delivering on promises
• A valid driver’s license
• Willingness to travel up to 70% percent of the time

This is a place where you will be empowered to do your best work.

• Base Pay $80,000 yr. Exact compensation may vary based on skills, experience, and location.
• Market Competitive Compensation We reward high‑performance, team work, collaboration, and a continuous improvement mindset
• Sales Incentive (Bonus) Plan Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day‑to‑day, through our annual bonus program*
• Retirement Savings Program ICONIX will match your contribution dollar‑for‑dollar to a maximum percentage that is based on your length of service with the company
• Comprehensive Health and Wellness Benefits Choose from flexible healthcare coverage designed to support all ages and stages of life
• Employee Referral Program Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus
• Learning and Development Reach your full potential and career aspirations with training and development opportunities
• Employee Discount Programs Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more
• Other perks include Generous vacation/paid time‑off allowance, career advancement opportunities, flexible work arrangements, paid time‑off to volunteer, work boot reimbursement*, education assistance, stability of a three‑generation Canadian‑owned family business, family work atmosphere
• For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at careers@iconixww.com with your request. Your information will be treated as confidential.

Ready to build your career and realize your full potential? Apply now and join the flow! #IWW

ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

ICONIX is proud to be part of the Deschênes Group, a family‑owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.