Relationship Manager

EZ Loan; Lavender; On-site; CAD 60,000 - 80,000; Full time

Job summary

A trusted moneylending company in Canada is seeking a Relationship Manager to engage with customers, address inquiries, and maintain records. This role requires proficiency in English and Chinese, but no prior experience as training will be provided. Enjoy working in a dynamic team atmosphere with opportunities for career growth and attractive bonuses.

Benefits

Medical & Dental Benefits Provided

Monthly KPI Bonus

Quarterly Performance Bonus

Qualifications

• No experience needed – full training will be provided.
• Good communication skills and eagerness to learn.

Responsibilities

• Respond to customer inquiries via phone, WhatsApp, and other channels.
• Address and resolve customer concerns politely and professionally.
• Maintain accurate records of all customer interactions in our CRM.
• Support the loan processing team with daily customer communication.

Skills

Proficient in English

Proficient in Chinese

Communication skills

Positive attitude

Job description

Location: Singapore | Industry: Financial Services

Are you passionate about delivering great customer experiences?

Do you enjoy engaging with people and building trust through communication?

Join EZ Loan, one of Singapore’s most trusted licensed moneylenders, as a Relationship Manager and be part of a professional, fast‑growing team that’s transforming the lending space.

Salary: Basic + KPI Incentives (Up to $6,000/month)

Bonuses: Monthly KPI Bonus + Quarterly Performance Bonus

Perks: Medical & Dental Benefits Provided

Responsibilities

• Respond to customer inquiries via phone, WhatsApp, and other channels.
• Address and resolve customer concerns politely and professionally.
• Maintain accurate records of all customer interactions in our CRM.
• Support the loan processing team with daily customer communication.

Requirements

• Proficient in English and Chinese (spoken & written). We are seeking candidates proficient in Chinese to effectively communicate with Chinese‑speaking clients.
• No experience needed – full training will be provided.
• Positive attitude, good communication skills, and eagerness to learn.

Why Join EZ Loan?

• Centrally located offices (Marina Square & Beach Road).
• Young, dynamic & supportive team environment.
• Transparent career growth opportunities.
• Stable, professional work setting with strong leadership.

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