Customer Care & Billing Specialist (Hearing Clinic)

Sonova Group; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in Guelph is seeking a Customer Care Representative to deliver exceptional service in a fast-paced environment. Responsibilities include managing appointments, maintaining client accounts, and assisting with in-clinic repairs. The role offers a starting wage of $20 per hour, along with benefits including health packages and growth opportunities. Join us in making a difference in the lives of our clients!

Benefits

Starting wage of $20/hour

Extended Health Benefits Package

3 weeks vacation to start

6 days of personal time

Additional days off, including birthday

Eligible for monthly bonus

Growth and development opportunities

Qualifications

• You possess strong communication and customer service skills.
• You have experience or would enjoy working on accounts receivable.
• You have a 'Can-Do' attitude and are passionate about learning.

Responsibilities

• Provide exceptional customer service in person, over the phone, and by email.
• Schedule appointments and organize files for clinic staff.
• Manage client accounts and build relationships.

Skills

Strong communication skills

Customer service experience

Accounts receivable management

Job description

A prominent healthcare provider in Guelph is seeking a Customer Care Representative to deliver exceptional service in a fast-paced environment. Responsibilities include managing appointments, maintaining client accounts, and assisting with in-clinic repairs. The role offers a starting wage of $20 per hour, along with benefits including health packages and growth opportunities. Join us in making a difference in the lives of our clients!