Customer Support-Jobs in United States

Joyride is the world's leading platform for connected mobility, enabling businesses around the globe to launch, manage and grow their own branded fleets of bikes, scooters, mopeds, golf carts and everything else smaller than a car. We are a Yamaha-backed company that's passionate about sustainable transportation and changing the way businesses think about vehicle connectivity. At Joyride, you'll get to work with a motivated and driven team to find creative solutions to exciting challenges in a rapidly evolving, fast-paced industry.

Job Overview : We are seeking a driven and experienced Account Executive to grow sales of Neon, our connected vehicle and fleet management platform, into the golf, utility and low-speed vehicle (LSV) markets. In this role, you will take ownership of the full sales cycle, from prospecting through to deal close, with a strong focus on building relationships with fleet dealers, distributors, and operators. If you have a proven track record of crushing your sales goals and are excited about technology, we want to hear from you. This is a hybrid in-office position, which may require you to travel for on-site demonstrations and conferences. Your first three months will be required to be in office five days a week.

• Full Sales Cycle Ownership: Manage the end-to-end sales process, including prospecting, qualifying, presenting, negotiating and closing new business opportunities.
• LSV Market Focus: Develop and execute a go-to-market strategy specifically for campgrounds, hotels, resorts and LSV fleets.
• Prospecting & Pipeline Growth: Identify, research, and engage with decision-makers through targeted outreach, referrals and industry events. Build and maintain a healthy pipeline of qualified opportunities through outbound activities.
• Client Relationship Management: Build long-term, trusted relationships with key accounts by understanding their business needs, operational challenges and growth strategies.
• Consultative Selling: Conduct product demos, present tailored proposals, and position Neon as the leading IoT and fleet management solution for the golf and LSV market.
• Negotiation & Closing: Drive deals to completion, negotiating terms that align with both client goals and Joyride's growth objectives.
• Collaboration: Work closely with marketing on messaging and campaigns, and with product and customer success teams to ensure smooth onboarding and customer satisfaction.
• Market Intelligence: Stay up to date on golf and LSV industry trends, competitor offerings, and customer needs to continuously refine our value proposition.
• Quota Achievement: Consistently meet or exceed quarterly and annual sales targets.

• Bachelor's degree in Business, Sales, Marketing, or related field (or equivalent experience).
• 3 years of full-cycle sales experience in SaaS, IoT or technology-related industries.
• Ability to travel internationally for conferences and on-site client presentations.
• Experience selling into dealers, operators or fleets.
• Knowledge of the golf industry (course operations, golf cart fleets, OEM / dealer networks) is a strong asset.
• Demonstrated ability to consistently achieve or surpass quota in a competitive environment.
• Exceptional communication, presentation, and negotiation skills.
• Proficiency with CRM systems (HubSpot, Salesforce, or similar) and sales automation tools.
• Self-motivated, proactive, and able to thrive in a fast-paced, entrepreneurial environment.

We are a fast-paced tech company based in the heart of downtown Toronto. We are a team of entrepreneurs and builders who are leading the way in mobility with our innovative platform in over 550 cities and 37 countries.

• Paid vacation, holidays, personal days
• Outstanding benefits - medical, dental, vision and additional options
• Monthly transit and bikeshare credit
• Flexible remote work policy
• Office events and workshops hosted by OneEleven