Bank Branch Experience Pro - Customer Care & Digital Banking

Scotiabank; Brooks; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Alberta is seeking a Customer Experience Associate to enhance customer relationships and deliver exceptional service. The role demands strong customer service skills, the ability to understand customer needs, and promote digital banking solutions. Join a dynamic team committed to personal and professional development while making a meaningful impact in the community.

Benefits

Professional development opportunities

Competitive compensation

Benefits package

Internal training and career support

Qualifications

• Proven customer service experience through work or community involvement.
• Ability to work in a team-oriented environment and achieve target-based performance.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Identify and fulfill simple sales opportunities.
• Promote digital and self-service banking options.

Skills

Customer service skills

Flexible schedule availability

Technical skills promoting digital banking

Job description

A leading financial institution in Alberta is seeking a Customer Experience Associate to enhance customer relationships and deliver exceptional service. The role demands strong customer service skills, the ability to understand customer needs, and promote digital banking solutions. Join a dynamic team committed to personal and professional development while making a meaningful impact in the community.