Senior Representative - Inside Sales

WESCO Distribution; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading electrical distribution company is seeking a Senior Representative - Inside Sales based in Burnaby, Canada. This role requires building strong customer relationships to drive sales and enhance customer satisfaction. The ideal candidate will have 4-5 years of sales experience, strong communication skills, and the ability to work independently. The position offers opportunities for growth and collaboration within the sales team.

Qualifications

• 4-5 years of experience in Sales and Sales Administration.
• Demonstrated sustained competency as a professional contributor.
• Experience in electrical or distribution environment preferred.

Responsibilities

• Meet and exceed performance measurements based on various objectives.
• Market products and offer value-added services.
• Develop strong business relationships in growing existing accounts.

Skills

Sales experience

Strong computer skills

Written and verbal communication

Problem-solving skills

Teamwork

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.

Responsibilities

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing and customer feedback to management.
• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
• Strong computer skills, including Microsoft Office
• Demonstrated high level of sustained competency as a professional contributor
• Ability to perform multiple tasks simultaneously
• Ability to work in team environment and mentor/coach team members
• Strong written and verbal communications skills
• Ability to prospect and market concepts to existing and potential new accounts
• Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
• Works independently with minimal supervision
• Preferred sales experience in electrical or distribution environment
• Ability to travel 0% - 25%