Customer Success jobs in Canada

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Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

Challenging customers to disrupt and innovate. It has never been a better, more rewarding time to be in technology sales. As Softchoice’s newest Commercial Account Executive, you help businesses seize the enormous opportunities of digital transformation. To do so, you challenge customers out of their comfort zone, while sustaining and strengthening our relationships along the way. Best of all, you do it all alongside one of North America’s most trusted technology services and solutions providers.

This role is hybrid with the expectation of being in the office 1-2 times per week. This is a field sales role involving 3-5 on site client visits weekly as well.

What you’ll do:

• Our Customer Engagement Model: This isn’t your typical sales job. With Softchoice, you lead with the customer at the forefront of everything you do, and consider selling to be a strategic partnership. You think differently about sales, and provide value by helping our customer bridge gaps in their business, and reach their goals through technology. You understand your customer's business thoroughly, to lead with personalized market insights, compelling cases for change and innovation, and help them see the path forward to success. Customer success, is our success.
• Leadership and Collaboration: You are a passionate and disciplined sales professional. You are comfortable making cold calls as well as eager to meet face-to-face with existing customers. Working alongside our partners, you are able to collaborate with executives from the world’s most innovative tech companies, to deliver fresh and bold new solutions. You achieve all of this while taking care of your fellow team members, upholding excellent business acumen, expertly managing your pipeline and showing true leadership when challenges arise.
• Powering Our Vision: Softchoice has assembled all its resources, energy and passion on a singular, all-encompassing goal: Growth! As our newest Commercial Account Executive, you are an essential player in achieving this company-wide vision. To help us get there, we invest in your potential, expecting you to constantly improve your game with training, education and the resources available to you in the Softchoice community.

What you’ll bring to the table:

• 3+ years experience in a B2B sales environment selling into the commercial or enterprise space.
• Technology sales is required for this position.
• Fully bilingual in French & English (both written and spoken).
• Proven yourself as a tenacious sales person, pursuing net new clients, developing business and networking with passion.
• Strong written and verbal communication skills.
• High-level commitment to exceptional customer service and relationship building.
• Understanding of solution selling and creating value for business clients.
• Strong problem solving, organizational and interpersonal skills.
• A driven, self-motivated attitude with the ability to work individually and in a team environment.
• High School diploma or equivalent.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

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