Customer Service Remote jobs in Canada

Employer Industry: Customer Service and Technical Support

Why consider this job opportunity:
- Salary up to $21.49/hr, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for career advancement with 80% of leaders promoted from within
- Work-from-home convenience with a supportive and inclusive company culture
- Participation in diverse employee networking groups and health and wellness programs

What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Maintain broad knowledge of client products and services, such as smartphones and tablets
- Deliver exceptional customer experiences with a focus on problem-solving

What is Required (Qualifications):
- Strong focus on building customer relationships
- 1+ year of customer service experience
- Ability to work an evening or overnight schedule
- High school diploma or GED
- Proficiency in fast-paced multi-tasking and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Technical support experience
- Familiarity with iOS and/or MacOS or comparable technology
- Strong computer navigation skills and PC knowledge
- Eagerness to learn new technologies
- A quiet, distraction-free environment to work from at home

#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #DiversityAndInclusion

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