Remote Customer Support & Sales Specialist

MCI; Newfoundland and Labrador; Remote; CAD 40,000 - 50,000; Full time

Job summary

A leading Business Process Outsourcing company seeks dedicated customer service representatives for remote roles. Responsibilities include resolving customer inquiries, troubleshooting technical issues, and ensuring excellent customer experiences. Ideal candidates must possess strong communication skills and be customer-oriented. Join a dynamic team with competitive compensation and extensive benefits.

Benefits

Paid Time Off

Health Benefits

Life Insurance

Flexible Schedules

Career Growth Opportunities

Fun, Engaging Work Environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to resolve customer issues.

Responsibilities

• Listen to customers and understand their needs.
• Utilize systems and technology to manage accounts.
• Recognize sales opportunities and apply sales skills.

Skills

Organizational skills

Written communication

Oral communication

Customer service orientation

Problem-solving skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

A leading Business Process Outsourcing company seeks dedicated customer service representatives for remote roles. Responsibilities include resolving customer inquiries, troubleshooting technical issues, and ensuring excellent customer experiences. Ideal candidates must possess strong communication skills and be customer-oriented. Join a dynamic team with competitive compensation and extensive benefits.