A leading financial services provider located in Toronto, Ontario is looking for a Service Designer to improve customer experiences. The role supports the transformation of digital experiences in the financial sector, involving collaboration with various teams to produce actionable service design solutions. Candidates should possess strong facilitation skills, a background in service design or a related field, and a minimum of 6 years of experience. This hybrid position offers a salary range of CAD 109,600 to CAD 159,600, along with various employee benefits.
Leistungen
Health insurance
Flexible work environment
Pension plans
Qualifikationen
Minimum 6 years' experience in service design.
Strong experience in leading workshops and interactive sessions.
Proven strong storytelling and data visualization skills.
Aufgaben
Lead service design initiatives focusing on multi-level journeys.
Collaborate with cross-functional teams to co-create solutions.
Conduct service design workshops and facilitate business case development.
Kenntnisse
Facilitation skills
Journey mapping
Service blueprinting
Communication skills
Stakeholder management
Research skills
Collaboration
Ausbildung
Bachelor’s Degree in Service Design or related field
Jobbeschreibung
A leading financial services provider located in Toronto, Ontario is looking for a Service Designer to improve customer experiences. The role supports the transformation of digital experiences in the financial sector, involving collaboration with various teams to produce actionable service design solutions. Candidates should possess strong facilitation skills, a background in service design or a related field, and a minimum of 6 years of experience. This hybrid position offers a salary range of CAD 109,600 to CAD 159,600, along with various employee benefits.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.