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Client Services Specialist - Employment & Assistance
Job summary
A regional government agency in British Columbia is seeking Employment and Assistance Workers to provide essential income and disability services. Ideal candidates will have a secondary school diploma and experience in client service environments, especially with individuals facing poverty or mental health challenges. This full-time position requires strong organizational and communication skills to effectively assist clients while maintaining composure in difficult situations. Applicants must be willing to demonstrate empathy and resilience, ensuring quality service delivery.
Benefits
Qualifications
- Experience delivering client service in a high-volume environment.
- Experience working with clients facing poverty or mental health issues.
- Must be willing to demonstrate empathy and resilience.
Responsibilities
- Provide income and disability supports to individuals.
- Organize workload and set priorities to meet performance targets.
- Assess client eligibility for supports and services.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.