Area Human Resources Manager, CA - A01 - Toronto, Canada

H&M; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading global fashion company is seeking an Area HR Manager in Toronto to implement HR strategies and enhance colleague experience. This role involves partnering with business leaders, driving a high-performance culture, and leading talent acquisition initiatives. Candidates should have 2-4 years of HR or retail leadership experience, strong customer service skills, and knowledge of legal requirements. The position requires travel up to 60%. Join us to contribute to a diverse and inclusive workplace with excellent benefits.

Benefits

Health insurance

Wellness programs

Paid time off

Employee discount

Qualifications

• Experience in HR, retail leadership, or people management.
• Strong commitment to high customer service standards.
• Ability to handle sensitive and confidential information.

Responsibilities

• Strategically partner with business leaders.
• Drive values-driven culture for high performance.
• Lead change initiatives and support talent development.

Skills

HR business partner mindset

Customer service

Conflict resolution

Professional maturity

Legal knowledge

Microsoft Office proficiency

Education

2-4 years of HR or retail leadership

Job description

Job Description

About the Role

As an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy. You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.

This field role reports into the Area Manager and is based out of Toronto, Canada.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan
• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success
• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans
• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development
• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers
• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment
• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges
• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support
• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives
• Required domestic and international travel up to 60% of the time

Qualifications

Who You Are

• 2-4 years of HR, retail leadership or people management, preferably in retail management
• Inclusive, positive, open to feedback, willing to multitask and learn on the job
• Strong commitment and experience with providing a high level of customer service
• Skilled at solving conflicts in a direct but positive way
• Strong professional maturity and the ability to deal with sensitive and confidential information
• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training
• Proficient at Microsoft Office
• Store orientation and commitment to store management development

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Why You’ll Love Working at H&M

At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Pay Status

Salary

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

We are commited to providing reasonable accomdations for applicants with disabilities. If you require assistance or accomodations during the applicantion or intevriew porcess, please contact us at https://hm.ethicsoint.com, and use Ask a Question.

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.